Privacy Policy for the FitFlex Acro Mobile Application

Last Updated: August 10, 2026
  • 1. Introduction

    FitFlex Acro ("we," "our," or the "Company") operates the FitFlex Acro mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information, including physical activity and health data, when you use our App.

    By using the App, you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please stop using the App.

  • 2. Information We Collect

    We collect information that you provide to us directly, as well as data collected automatically when you use the App.

    • 2.1. Health & Fitness Data

      Because the App is designed for fitness, acrobatic training, and flexibility work, we may collect, process, and store the following data:

      • Activity and training data:

        history of completed training programs, exercises performed, skill level, sets, repetitions, and session time and duration.
      • Physical parameters and progress metrics:

        data on flexibility, load levels, and individual fitness goals that you enter into the App or that are recorded during progress tracking.
    • 2.2. Personal Information

      • Account information:

        name, email address, profile avatar, and other data provided during registration.
      • Payment data:

        if you purchase a subscription or paid features, payment processing is handled exclusively by third-party platforms (the Apple App Store, Google Play Store). We do not collect or store your bank card details.
    • 2.3. Non-Personal and Technical Information

      • Usage data:

        information about your interaction with the App (features used, page views, time spent in the App).
      • Device information:

        device type, model, operating system, unique device identifiers (Device ID), and IP address.
  • 3. How We Use Your Information

    We use the information we collect for the following purposes:

    • Service delivery:

      creating, adapting, and displaying your training plans, flexibility programs, and acrobatics programs.
    • Progress tracking:

      analyzing and displaying your fitness activity and athletic achievements.
    • Personalization:

      recommending training programs based on your activity and skill level.
    • Technical support and account management:

      processing your account, managing subscriptions, and providing customer support.
    • Analytics:

      analyzing usage trends to improve App performance and enhance the user experience.
    • Legal compliance:

      fulfilling legal obligations and protecting our legitimate rights.
  • 4. Use and Disclosure of Data to Third Parties

    We do not sell your personal data or health data to third-party companies. We may share information only in the following cases:

    • Third-party service providers:

      we may share information with trusted providers (such as hosting services or analytics platforms) that help us operate the App, under strict confidentiality agreements.
    • Legal requirements:

      we may disclose your information if required by law or by an official request from judicial authorities.
    • Business transfers:

      in the event of a merger, acquisition, or sale of Company assets, your information may be transferred as part of that transaction.
  • 5. Data Security

    We implement appropriate technical and organizational security measures to protect your personal data and health data from unauthorized access, loss, alteration, or disclosure.

  • 6. Data Retention and Deletion (Account & Data Deletion)

    We retain your data only for as long as necessary to provide our services to you or to fulfill legal obligations.

    Your right to delete data: You have the right to request deletion of your account and all associated data (including training history and health data) at any time.

    • In the App:

      you can delete your account in your profile settings.
    • By email:

      you can send a data deletion request to our support address: info@fitflex-acro.com.

    Once we receive your request, all your personal data and training history will be securely and permanently deleted from our systems.

  • 7. User Rights

    Depending on your jurisdiction, you have the right to:

    • Access:

      request a copy of the personal data we hold about you.
    • Correction:

      request correction of inaccurate or incomplete data.
    • Restriction and objection:

      restrict or object to certain types of processing of your data.

    To exercise these rights, contact us by email: info@fitflex-acro.com.

  • 8. Children's Privacy

    The App is not intended for individuals under the age of 13 (or the minimum age required by the laws of your country). We do not knowingly collect personal information from children.

  • 9. Governing Law

    This Privacy Policy is governed by and construed in accordance with the laws of Ukraine. Any disputes shall be resolved in the jurisdiction of the competent courts of Kyiv, Ukraine.

  • 10. Contact Information

    If you have any questions regarding this Privacy Policy or the processing of your data, please contact us:

    • Registered address: 25v Petra Hryhorenka St., Kyiv, 02068, Ukraine
    • Phone: +380661077566
    • Email: info@fitflex-acro.com